My Lipsticks

  • Published on Jun 13, 2019
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    If any one of you are not satisfied with your purchase, please contact
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    This video has been revised at the 2:41 mark in adherence with our partner’s confidentiality agreement. SGS does not permit the disclosure of documents with redactions
  • Howto & StyleHowto & Style

Comments • 78 890

  • Angel Morningstar

    Your Freudian slip is showing sis.....*i tried to cover my tracks* ??? 😂 Haaahaaahaa

  • Shubhi Aggarwal
    Shubhi Aggarwal Day ago

    Jaclyn at 0:32 I am not gonna run away from this
    Also Jacklyn : Deletes all social media account!

  • ITcanB
    ITcanB Day ago

    MAGGIE MAE FISH ........check out her video.......disgusting....🤮🤮🤮

  • N.A
    N.A Day ago

    the reason why the lipsticks are melting and there are air bubbles is because she is using natural ingredients and not chemicals and natural lipsticks and lip balms melt because they use ingredients such as coconut oil.

  • christine.r0se
    christine.r0se Day ago

    Just admit it, you took short cuts during production and now your products are showing the signs of that. Nobody even cares, they just want you to stop playing the victim and actually be honest about exactly what you did or didn't do. Honesty, is all people want from you.

  • emily Davis
    emily Davis Day ago

    You’re seriously a joke.

  • Dumbo the elephant Can fly

    Omg slow down!!!

  • Arrushe V chawla

    😂 justtt

  • Andrea Lynn
    Andrea Lynn Day ago

    Do I think they are They smell disgusting. But to say that they are not hazardous is a lie! There is more than just “raw materials” in the lipsticks. Hair, fuzzies, plastic, metal, etc. these are actually foreign bodies. I don’t understand how you work on a component for 5 years but cut corners on your product? I am still waiting on my refund and replacements. The shades were so beautiful. I just can’t support you anymore knowing your work ethic and lying to your consumers. You disappeared from social media and left those of us who who truly supported you and this brand in the dark. I love you jac-jac but this ain’t it booboo

  • Oreta Bailey
    Oreta Bailey Day ago

    Jaclyn hill being full of shit for 14 minutes straight! 😂

  • xjellybeans x
    xjellybeans x Day ago

    Hi Jaclyn, I’m not a follower of yours but read about the lipsticks. Just wanted to say, there are people praying for you and know that this doesn’t define you. I hope that you can recover from this. Hang in there.

  • Lindsay N23
    Lindsay N23 Day ago

    Girl!!! Relax!! Breathe!! This happens to the best of us

  • Dark Wolf
    Dark Wolf Day ago

    JoJo Siwa was being mature when she had to talk about her makeup and she didn't lie about it why can't you own up to it like she did?

  • Ginny Ginny
    Ginny Ginny Day ago

    so if they do use fluffy gloves thats still bad 😂like i dunno about you but i dont want someones dirty
    gloves on my lip stick lmao

  • Ginny Ginny
    Ginny Ginny Day ago

    she sounds so angry 😂

  • Ginny Ginny
    Ginny Ginny Day ago

    why does she sound so passive agressive?

  • Taylor lololol
    Taylor lololol Day ago +1

    all lies 😳

  • carebear
    carebear Day ago +1


  • _Cody_ M
    _Cody_ M Day ago +1

    Jaclyn: "We will give you a full refund and a brand new lipstick with no problems"
    Me: Thanks for the refund but I received my new lipstick and it has white hairs in it?
    Jaclyn: "Contact my team and I and we will help with your issues"
    Me: I'm good?

    When Jaclyn finally releases an apology video
    Me: *yawns at how long the video is
    Jaclyn: *tries to act smart with facts
    Me nearly halfway through the video: Ok I'm done!

  • Candice E.
    Candice E. Day ago

    Working on shitty lipsticks for FIVE YEAR STRAIGHT. Whoa

  • Min Yoongi
    Min Yoongi Day ago +1

    I didn't know metal and glass gloves exist :-0

  • StrawberryMacaron
    StrawberryMacaron Day ago +1

    *Sis, Dollar Tree got better lipstick than your brand. DOLLAR TREE.*
    Edit: I’m not even a JH customer, I came here purely for the tea, so...*sip sip*

  • Alondra Marquez
    Alondra Marquez Day ago

    This is not ok... people were wayyyy to harsh on her she’s only human.

  • Lisa Crazed
    Lisa Crazed Day ago


  • Sarah Smile
    Sarah Smile Day ago


  • Denise Morales
    Denise Morales Day ago +6

    You're disgusting. You have no dignity, you just want a paycheck but is it worth your name and makeup being a entire joke.

  • America Ramos
    America Ramos Day ago +1

    Ok, she made a mistake. She’s giving an explanation of what happened, getting her shit straight. Meanwhile most of you still blame HER for what happened. She gets it, it’s her fault, congrats on telling her something she didn’t know about her lipsticks ? She’s taking a break for a reason.

  • Kate Youngquist
    Kate Youngquist Day ago

    if you spent "5 years" on the lipstick then why are u saying that you were rushing

  • JENNA Lambkin
    JENNA Lambkin Day ago

    “I’m not gonna run away from this” …. Uhhhh where you at?!

  • Moon Perfumes
    Moon Perfumes Day ago


  • Summer Campbell
    Summer Campbell Day ago

    Hi Jaclyn, havent heard from you in awhile and just wanted to say I love you and support you no matter what. Hope you are keeping your head up. ❤

  • Itz Avery
    Itz Avery Day ago +2

    Bitch, what kind of bullshit is this, if you have worked on this lipstick for FIVE YEARS then there shouldn’t be hair in your formula. Also I’ve bought at least 30 different lipsticks and none of them have had black holes, or hair. Also, if Safiya Nygaard can make lipstick in her kitchen without getting hair or “air pockets” in the lipstick and your own factory does that, then that’s just bad quality,So please stop using this idiotic excuse

  • Ouafae Mekrai
    Ouafae Mekrai Day ago +1

    Ok they have white fluffy gloves but think about it people have found longer hairs in the lipsticks I really don’t think that the long hairs in the lipsticks from the white glove would be that long

  • My Opinion
    My Opinion Day ago +4

    Even with an apology she made money with 6M views - there should be a rule in RUclip! she knowingly sold products that can hurt people...should be fraud...and she should be out of the media period! there should be a consequences for this! If you eat at restaurant and has hair on your food .... you get refunded... let alone harmful things to someone's health! Someone has to do something about this! Apology is NOT enuf when people suffered injuries!

  • Galaxy Univern
    Galaxy Univern Day ago +1

    “I’m NoT gOnNa WaLk AwAy FrOm ThIs” bruh

  • Molly B
    Molly B Day ago

    Of all controversies that have happened in the beauty community in the past I thought couldn’t come back from it, but they all eventually did....but this one beats it. I literally don’t know if or how she can turn this one around or if she’ll ever return to social media

  • Madi Bertolino
    Madi Bertolino Day ago

    At the beginning she’s talking faster than Sister James in a good day. (I love James lmao)

  • name
    name Day ago

    i don't know why but she's so sympathetic to me lol

  • Madison Brunson
    Madison Brunson Day ago

    I find it very interesting that she has been working for 5+ years on her brand and products but has had such a horrendous brand launch. So many other RUcliprs/Infulencers have decided to create their own brands and have had several successful launches within the same time Jaclyn has supposedly been planning and “perfecting” her own brand and products. Something is not adding up 🤔

  • Prive Perso
    Prive Perso Day ago +1

    Omg she’s so aggressive come on just calm down wow and also she talk so fast just breath she def psychopathe stop ecstazy for all good 😂😂😂

  • Macey Klepey
    Macey Klepey Day ago

    Jac, the weight gain is getting REAL THOOOO

  • Deer K
    Deer K Day ago +1

    Fucking lier ! Where is my refund ?

  • Melinda Ahmed
    Melinda Ahmed Day ago +1

    I hope this is the end of her. Every single on of her launches and collabs have been a total disaster.

  • Susie Q
    Susie Q Day ago +3

    Influencers needs to learn the difference between HATE and CRITISISM. It's not the same thing, so fed up with influencers referring to any kind of criticism as hate, and those who don't bow down in the dust and act as complete stans are HATERS

  • Linn B
    Linn B Day ago +1

    I used to check your RUclip channel every day to see if there was a new video. You were my absolute fave, but slowly but surely you became TOO MUCH, I unsubcribed long ago. You only care about money and nice things now,, and it shows. Its sad...

  • Naomi Balderas
    Naomi Balderas Day ago

    Love you too!! Makeup queen

  • Naomi Arias
    Naomi Arias Day ago

    "Very indepth investigation" honey last time I checked, you didn't need to form an investigation to figure out that making lipstick in unsanitary conditions is probably not the best idea and will probably result in a faulty product.

  • marilubud Perez
    marilubud Perez Day ago

    did she just say is safe to use her lipsticks lmao

  • Steven Tran
    Steven Tran Day ago +5

    She protecc
    She attacc
    But this time, she’s not getting her career bacc 😛

  • Ellie Keany
    Ellie Keany Day ago +5

    You have been gone from social media for a while and I really just wanted to ask if you are ok? Remember this doesn’t define you, you are a creator and failure is fire, use it x

  • Albert Delagheto
    Albert Delagheto Day ago +3

    She doesn’t sound apologetic tho... she sounds like she still standing by how she feels and doesn’t seem like she cares ., Shes giving an explanation to make people think that she cares but really all she cares about is the money

  • Ananya Thakur
    Ananya Thakur Day ago +1

    God she was literally like blah blah blah with 2x speed 😂

  • Tsukiko Furude
    Tsukiko Furude Day ago +1

    Passive Aggressiveness *100*

  • kayli
    kayli 2 days ago +2

    i feel like im watching in 2x

  • Josephine Rock
    Josephine Rock 2 days ago

    Ive never watched jaclyn hill but...if she was expirencing this during production she shouldnt have launched the product. And if you watch to the end LOL the whole "when i launch other products youre gonna be like oh wow these are good." Thats just saying that youre not in the wrong for this time and people are overreacting.

  • addi
    addi 2 days ago +2

    she's literally saying, "it's safe guys and if you want proof you can dig through these documents yourself" meanwhile people are finding mold spores and metal in her products

  • Nellie Ingemarsson
    Nellie Ingemarsson 2 days ago +1

    She stopped making RUclip videos, she turned of her social media and is not going to recall the line. She is currently hiding so that everything soon will be forgotten so that she can just carry on like normal without taking the cosequenses.

  • Sarah Grant
    Sarah Grant 2 days ago +1

    Just here because people keep referring to this....and I want to stay informed.
    -Never saw this chick before
    -I could give a shit about her "product"

  • Vicky Guerrero/ Hillas
    Vicky Guerrero/ Hillas 2 days ago +1

    Why on this video are you not all glammed up? Where is your Instagram and why did you get off social media? IM NOT GOING TO RUN AWAY FROM THIS?? WHERE ARE YOU? ???

  • Tyler Currin
    Tyler Currin 2 days ago +1

    She literally had an excuse for every issue the customers had. Some of her reasons were so far fetched my brain couldn’t even process it. I feel bad for her.

  • Lauren Jackson
    Lauren Jackson 2 days ago

    James Charles and Jaclyn Hill speak the EXACT same way 😂😂

  • Lauren Jackson
    Lauren Jackson 2 days ago

    James Charles and Jaclyn Hill speak the EXACT same way 😂😂

  • Brendon Snowdon
    Brendon Snowdon 2 days ago

    I'm absolutely done with you, you lie, your collection never seem to actuallu drop, YOU PUT YOUT CUSTOMERS AT RISK. AND NOT JUST that, I think you need to remember if it wasn't for your FAN'S you would still be broke. Respect the people who brought you so far by recalling your rubbish lipsticks and be done with you d grade cosmetics

  • Morgan The Unicorn
    Morgan The Unicorn 2 days ago

    This is bull sh*t

  • Ashley Bee
    Ashley Bee 2 days ago +1

    So now Jaclyn has eyelashes and a collab with Morphe coming out soon😂😂😂. Girl bye

  • Mayra Briones
    Mayra Briones 2 days ago +1


  • Cindy Xin
    Cindy Xin 2 days ago +1

    At least she isn’t crying

  • Liliy Herrera
    Liliy Herrera 2 days ago +1

    This stuff keeps happening with Jaclyn Hill makeup, why do people keep buying her makeup?

  • Leah May
    Leah May 2 days ago +3

    The cancel culture is unbelievable.... I understand the outrage but some of these commenters are doing the most. Smh.

  • Dunja Mijuskovic
    Dunja Mijuskovic 2 days ago +2

    stop making excuses for issues that you are AWARE of