8 lessons on building a company people enjoy working for | The Way We Work, a TED series

  • Published on Feb 9, 2019
  • Most companies operate on a set of policies: mandated vacation days, travel guidelines, standard work hours, annual goals. But what happens when a company looks less to control and more to trust? Patty McCord, the iconic former chief talent officer at Netflix, shares the key insights that led her to toss the handbook out the window.
    The Way We Work is a TED original video series where leaders and thinkers offer practical wisdom and insight into how we can adapt and thrive amid changing workplace conventions. (Made possible with the support of Dropbox)
    Visit go.ted.com/thewaywework for more!

Comments • 239

  • yellooh
    yellooh 26 days ago

    Follow like describe right?

  • 윤형주
    윤형주 Month ago

    Wow. You are pretty much young !! They are very good messages for me.

  • Syed Kalam
    Syed Kalam Month ago

    All entrepreneurs need to hear this.

  • Bhanu Sodhi
    Bhanu Sodhi 2 months ago

    Every single organisation is opposite of it , I don't know why they do this , but that's the reason why most people wander in depression

  • Won-Soo Yoon
    Won-Soo Yoon 2 months ago

    I sympathize with all the lessons, and I feel they really need to make the best workplace.

  • CS Chen
    CS Chen 2 months ago

    中文字幕 delay 20秒左右~

  • Balaji Rajput
    Balaji Rajput 3 months ago


  • Balaji Rajput
    Balaji Rajput 3 months ago


  • loren bass
    loren bass 3 months ago

    Awesome video

  • Jayne Rice
    Jayne Rice 4 months ago +1

    LOVE THIS!!!!!

  • MrAlchemistt
    MrAlchemistt 4 months ago

    All startup ideas are stupid. Really? That is a very generalized comment.

  • Nepenthes Spectabilis
    Nepenthes Spectabilis 5 months ago +1

    She really had to bring up equality?!? I know it was an example but really? Not a single sane person should want equality. Men and women like and want different things. Can we please start being honest about this....Men and women don't always want to work the same hours! Thus, promoting or hiring based off of genitalia is the definition of sexist, no matter what gender gets it. Hire/promote the right "Person" for the job and make sure they've earned it.

  • Enrico Uggeri
    Enrico Uggeri 5 months ago

    Please answer, why nobody translate the audio of ted talks, just subtitle

  • david gunneson
    david gunneson 5 months ago

    So if you walk in the door and say that everyone is going to take a hard right, and then take a hard left, and everyone just does it without giving any feedback, how do you know that you are making the right decision? If you get nothing but negative and cautionary feedback, do you still plow ahead, even if you run the company into the ground? You can't have it both ways.

  • Ayo Esosa
    Ayo Esosa 5 months ago

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  • Iset Frances
    Iset Frances 5 months ago

    What a horrible presentation all skipping fast thru an unintelligible laundry load of What? Opininon

  • Doctor's Trek
    Doctor's Trek 6 months ago

    Hey everybody,
    I'm trying to build my own company.
    Support me .

  • Emine K.
    Emine K. 6 months ago +1

    Çeviri maalesef geride kalmış

  • Jim 762
    Jim 762 6 months ago +2

    This is all common sense.
    Unfortunately, you can't teach this ...

  • Echiya
    Echiya 6 months ago

    Run for President oh wise one... really girl. You are amazing.

  • Jacky Liu
    Jacky Liu 6 months ago

    very good lessons

  • Goodwin P saju
    Goodwin P saju 7 months ago

    Love tedtalk

  • Ben Barnes
    Ben Barnes 7 months ago

    Not in the real world hunny, if everyone employee was honest and had integrity they wouldn't need to be treated like babies but they not, not everyone is like this bu most people lie, steal, cheat, check out all the fake people on youtube alone.

  • Bu Rida
    Bu Rida 7 months ago +1


  • Chico Christe Pace
    Chico Christe Pace 7 months ago

    omg, this is gold!!!!

  • Diaz Alex
    Diaz Alex 7 months ago

    What ever it is, I wanna work with you! Hahaha

  • eduardo granap
    eduardo granap 7 months ago

    I have no interest in taking corporate advice fr Roseanne Barr.

  • Rusty Rose
    Rusty Rose 7 months ago +5

    Feedback is not truth. It is based on perception, and someone else perception of you and your work. Another person may have a different opinion.

    • Jean980
      Jean980 6 months ago

      A: You came in a big late today huh?
      B: That's your perception
      Haha, sometimes feedback is biased. But sometimes it's completely true. :)

  • Marcelo Gehrke
    Marcelo Gehrke 7 months ago +1

    Excelent video! Thank you very much. Simple ideas always work better. The Portuguese translation is out of sync for me, I could'nt find the way to adjust it...

  • Patrick Ananas
    Patrick Ananas 7 months ago +1

    Really good video!! Informative and concise!

  • Green
    Green 7 months ago

    Korean subtitles are fast. Please corect its speed.

  • Leo McConnell
    Leo McConnell 7 months ago +3

    “All startup ideas are stupid” - well then where do we start?

    HUINILI LI 7 months ago

    I really hope I can choose two languages of subscripts simultaneously, as it can help me understand the talks instantly and learn the second language.

    JIAMIN HUANG 7 months ago

    like the way she talks

  • Nature Nurture
    Nature Nurture 7 months ago +1

    Write down all the points on a paper and throw it in a dustbin. These points are not to keep employees, instead create competitors out of employees.

  • Himanshu Bhandari
    Himanshu Bhandari 7 months ago

    Either I don't understand points # 7 and if I did, I "disagree"!

  • Gravity
    Gravity 7 months ago

    Lesson 2 - bing
    Lesson 5 = TRUTH - the best

  • Best Companies Group
    Best Companies Group 7 months ago

    Awesome content. 👍

  • Adriana Caguana
    Adriana Caguana 7 months ago


  • Jennifer Swanson
    Jennifer Swanson 7 months ago

    The systems are in place to protect the corporations from liability, if you're just going to let people do as they please you better have some good insurance!

  • Wayne Reynolds
    Wayne Reynolds 7 months ago

    SO MANY companies do NOT care about their assets, and by that, I mean their employees. I worked in corporate America for 45 years and can honestly say that I never had a job that I actually liked and looked forward to going to.

  • Jacob Opstad
    Jacob Opstad 7 months ago +1

    Nice tips!

  • david cregeen
    david cregeen 7 months ago

    Now this is the HR boss we all need!!

  • Keith Hopkins
    Keith Hopkins 7 months ago +9

    "Beware of the smoke of nostalgia." That's a great line.

  • Herb
    Herb 7 months ago +1

    It is so funny when you listen to all these so-called "experts" who don't have a clue. People work for money....bottom line. The other things that keep people happy at work are having enough people to do the job without stressing everyone out, and honesty from upper management. Enough money, full staffing, and honesty...three things that many, many companies do not provide. When a company tells you over and over that there is not enough money for decent raises yet they are building a new plant, hospital, headquarters, what have you, across town, the employees will smell a rat.

    • Laura Parker
      Laura Parker 7 months ago

      reality is like you said only because no one is following what she said in the video. if you'd feel great at work, be appreciated etc, it wouldn't be about the money only ;-)

  • PrimiusLovin
    PrimiusLovin 8 months ago

    Just like I thought, HR jargon, theories, and practices are pretty much useless for the jobs I see myself working in.

  • SAVAGESIS2006 ///:HC
    SAVAGESIS2006 ///:HC 8 months ago

    This is very good for students

  • Fabiano Birchal
    Fabiano Birchal 8 months ago

    Nice ideas - despite her view about startups (not all ideas and value propositions are stupid).

  • Gloria Hester
    Gloria Hester 8 months ago

    Yes it is up until the last 15 years i had the best hr's up until last 10 , 15 years 😒😝 i think its suck managers letting losers to loaf . 15 years ago only time i saw my hr was when i saw him in the hall . He wasnt an as to people walking around with pink slips in his pocket .

  • Vefa Osmanova
    Vefa Osmanova 8 months ago +2

    So amazing I can say. 'The smoke of nostalgia' was really an impressive phrase

    • Nick Wilcox
      Nick Wilcox 12 days ago

      I wrote that down it was so good!

  • Kirstine Termansen
    Kirstine Termansen 8 months ago

    Hacked netstalking

  • S
    S 8 months ago +1

    Love this! Lots of good tips to think about :) I think this will be a good reference for the future and for those who are creating startups right now!

  • Kirstine Termansen
    Kirstine Termansen 8 months ago

    Dobbel messgr6

  • Skankhunt42
    Skankhunt42 9 months ago +3

    I own my own cafe and everything is so informal. I don’t even have job applications. I let my employees wear whatever they want and we take turns picking the music for the day. It’s awesome.

    • Jennifer Swanson
      Jennifer Swanson 7 months ago

      These ideas work on small scale businesses, you're right but larger corporations have rules and practices to prevent lawsuits, so to control the operations of the business within leagal standards, ya know?

    • uo uo
      uo uo 7 months ago +1

      Can I work for you?😂

  • علم
    علم 9 months ago +1

    الترجمة بالعربي غير متوافقة مع الفيديو أرجو التعديل

    • SHOSH M
      SHOSH M 8 months ago

      صحيح الترجمة متأخرة عن الصوت

  • dragoola69x
    dragoola69x 9 months ago

    I love every single idea but start up how do you think companies begin as a startup

  • Kevin Nguyen
    Kevin Nguyen 9 months ago

    Though I like most of what you are saying, but are suggesting not having a process and letting people go every few years?

  • Dos N
    Dos N 9 months ago

    한국 번역 싱크가 전혀 안맞는데요;

  • Mạnh Lâm
    Mạnh Lâm 9 months ago +2

    If start ups are stupid, there would be no Facebook,twister, or sth else

    • Victoria Gates
      Victoria Gates 6 months ago

      Every new idea is "stupid" until it's brilliant. LOL

    • Joshua Berkley
      Joshua Berkley 8 months ago

      I agree with lillmango. People didn't think that personal computers would be useful, but Steve Jobs, Bill Gates, and Steve Wozniak had a different idea. Those folks were once just a few crazy kids in a garage. Everyone has the opportunity to change the world. The only question is if you have the guts to do it.

    • lillmango
      lillmango 9 months ago

      I think that’s what she’s saying. Start-ups are meant to be something that’s fulfilling a gap in the market and sometimes ppl don’t recognise that gap or need until a company fulfills it.

  • Mạnh Lâm
    Mạnh Lâm 9 months ago

    I don't agree with lessons 7