Delta Airlines SECRET to avoid negative customer service ratings!

Комментарии: 768

  • George Stratton
    George Stratton 7 месяцев назад +591

    Working in customer service, that rep was absolutely on the line waiting for you to hang up so they wouldn't get a bad survey - and if their supervisor hears that call, they're just as screwed as they would have been with the bad survey.

    • C Man
      C Man 17 дней назад

      George Stratton I

    • Shotdoubloon
      Shotdoubloon 2 месяца назад +1

      George Stratton i

    • Reva Pettigrew
      Reva Pettigrew 4 месяца назад +4

      You get to the airport 3 hrs before the flight. I fly so much and that it is crucial to get there several hours early. Especially if your flying mid-day.

    • Jamie Campbell
      Jamie Campbell 6 месяцев назад +5

      George Stratton totally agree man !! Done customer service for 15 years !!! That's exactly what happens !!!

    • Layton WR
      Layton WR 6 месяцев назад +4

      George Stratton will

  • Qam2 m-b
    Qam2 m-b 11 дней назад

    Dammit I accidentally pressed the dislike button sorry

  • Floyd Mayweather
    Floyd Mayweather 15 дней назад

    My mum said one more video ...
    I chose this . Crap wrong one

  • Miguel Antonio Man Quintero
    Miguel Antonio Man Quintero 18 дней назад

    Dont worry the switch wil be fine you yust have to put it in a certain way

  • Life Of JD
    Life Of JD 22 дня назад

    Dad: I'm Platinum
    Link : in diamond
    Me: I'm Trey and I have a basketball tomorrooow

  • Paul Williams
    Paul Williams Месяц назад

    Not Delta negative service,
    more like douchebag think he can walk in to airport and right on a airplane
    What did you expect with your terrorism paranoia

  • bashar Kamil
    bashar Kamil Месяц назад

    tygch

  • bashar Kamil
    bashar Kamil Месяц назад

    iii

  • Richard Largen
    Richard Largen Месяц назад

    I hope that when Delta refunded your money you explained it was totally your fault for missing the flight. You might want to have mentioned that you were just a little upset when you spoke to the customer representative. Remember, they can only do so much. Don't give the customer service representative a bad review because you made a mistake and you want them to fix it. Sounds like because you are a "Diamond" member and your son is "Platinum" that Delta should have made an exception for you. Must be nice to feel that you're entitled to special treatment for whatever reason you have.

  • Miko Rey
    Miko Rey Месяц назад

    You have to be there at least two hours early. People like you guys are ridiculous

  • Hubba Bubba
    Hubba Bubba Месяц назад

    So because youre a "platinum" you dont have to follow the rules? Hmmmmm. Mellinieal behavior.... Me me me

  • Jo Cox
    Jo Cox Месяц назад +1

    My Switch looks Exactly like Lincoln's. Same joy-cons and everything

  • zenpiper
    zenpiper Месяц назад

    Delta is the pits.

  • L7Weenie
    L7Weenie 2 месяца назад

    I love Fast RMX on Switch!

  • Justice Rule
    Justice Rule 2 месяца назад

    They have no common sense, these people are like robots and sadly they exist everywhere.

  • Jelmer Westra
    Jelmer Westra 2 месяца назад +1

    This can happen with any airline. Why rage on delta? Besides, it is advised to check in 3 hours before the flight leaves due to waiting times and that kind of stuff.

  • Sunny P
    Sunny P 2 месяца назад +1

    So confused... this guy didn't follow the rules and he is surprised. Am I missing something

  • Vaultboy2287
    Vaultboy2287 2 месяца назад

    Don't worry, I deleted that part just like you asked ;)

  • gaberiel alvarado
    gaberiel alvarado 2 месяца назад

    I work for delta. It's not what they do to avoid it but what the rep did. All surveys effect monthly bonus. Sorry you had that experience.

  • Ephraim Sun
    Ephraim Sun 2 месяца назад

    play roblox in that day lol

  • billiondollardan
    billiondollardan 2 месяца назад

    I know it's lame but that's seriously always been the policy of like every airline for the last 15 years. They actually even ask you to be present two hours beforehand for international flights. I totally know it's lame though. One time I bought 18 tickets on Delta and they booted three of us. I was super ticked

  • Will Phillips
    Will Phillips 2 месяца назад

    This same thing happened to me with delta but we got there on time, but the computers stopped durring our check in

  • Miner 336
    Miner 336 2 месяца назад

    push the button on the back of the controller and pull to take the controller of

  • Joker Sound Studios
    Joker Sound Studios 2 месяца назад

    OMG!! I PASSED YOU GUYS ON THE FLIGHT!!! I WASENT SO SURE IT WAS YOU BUT I GUESS IT WAS!!!

  • Roughandtough
    Roughandtough 3 месяца назад +1

    Did Lincoln remember to press the bottom to release the controllers

  • Aram Reich
    Aram Reich 3 месяца назад +7

    It looks like this kid doesn't care at all about his switch. The sides of the joy-cons already look broken and he is just in general way too harsh with pulling the thing. That plus he is taking first class and I don't think he realizes how lucky he is.

  • pec104
    pec104 3 месяца назад

    My takeaway is that you're both very accident-prone.

  • pec104
    pec104 3 месяца назад +1

    Garbled. Unedifying. Self-indulgent. Waste of time.

  • jaschu09
    jaschu09 3 месяца назад

    Status Match and Switch Loyalty

  • Dragon43ish
    Dragon43ish 3 месяца назад

    Our family and all our friends will never ever Fly Delta Air. Never.

  • LGRW 40
    LGRW 40 3 месяца назад +1

    You really need to arrive 3 hours before for an international flight.

  • That Targaryen
    That Targaryen 3 месяца назад +1

    its totally not like they're bragging... *have diamond and platnium status on delta, have a nintendo switch, have expensive shoes, have flights to paris, flies first class*

  • That Targaryen
    That Targaryen 3 месяца назад +1

    its totally not like they're bragging... *have diamond and platnium status on delta, have a nintendo switch, have expensive shoes, have flights to paris*

  • Boston F
    Boston F 3 месяца назад

    That's why southwest is better👏👏❤️💛

  • MitchGardnerVlogs
    MitchGardnerVlogs 3 месяца назад

    I had this happen to me and it was after the same thing so it does happen

  • Calvin Cleym/ GavinGamerTV 2009
    Calvin Cleym/ GavinGamerTV 2009 3 месяца назад

    Press the circle button l at the back

  • HarounCube
    HarounCube 3 месяца назад +1

    It's really your fault for being late.

  • volfan1nga
    volfan1nga 3 месяца назад

    So let me get this straight.....Delta is lame because you couldn't get yourself to the airport on time?... Way to go teaching your boy proper Democrat values... Always the victim. Nice.

  • Avery Mentzinger
    Avery Mentzinger 3 месяца назад +1

    Delta is SICK! I will never ever fly with them they have the worst rules and kick innocent people off the plane!

  • IceGaming A
    IceGaming A 3 месяца назад +1

    Deltas service is one of the worst services man they ripped of every single person

  • BMVS
    BMVS 3 месяца назад +1

    bruh Delta Airlines SUCKS

    • chris siringo
      chris siringo 2 месяца назад

      BMVS trump flys that airline

    • chris siringo
      chris siringo 2 месяца назад

      BMVS no y what airline do you prefer

  • Doria Lam
    Doria Lam 4 месяца назад

    There is a tiny button on the back of the controller

  • Number White
    Number White 4 месяца назад

    You should've seen the face of Lincoln when he broke the Switch, hilarious.

  • Jurgen Lie- Atjam
    Jurgen Lie- Atjam 4 месяца назад

    So, because you are Diamond, you feel you should be able to make your own rules? Check in whenever you want, put your bag on your armrest etc, because hey, you are a Diamond member?

  • Woodchuck awesomeness
    Woodchuck awesomeness 4 месяца назад

    It's true. We had that problem as well.

  • 02Nawal
    02Nawal 4 месяца назад

    They are a very shady company who rips their customers off with over charging their customers with ridiculous high prices. There flights are over priced.

  • Kailash Nathan
    Kailash Nathan 4 месяца назад

    You're late man... If you're late, you're late.
    You could have checked in before hand.

  • Howcome howcome
    Howcome howcome 4 месяца назад

    rules are rules, be a role model, not the whiners that you are.

  • rjr 4949
    rjr 4949 4 месяца назад

    They gave your seats away so they had to bump you.

  • ABCawesome - MC & More
    ABCawesome - MC & More 4 месяца назад

    Hi big BOIIIIIIIIiIi

  • qxiuo
    qxiuo 4 месяца назад

    It's funny because I know you didn't think Delta was lame before all this. Clearly says 60 minutes before and you knew it lol

  • Yaell Urrunaga
    Yaell Urrunaga 4 месяца назад

    Press the back button for Nintendo Switch

  • Chase Janko
    Chase Janko 4 месяца назад

    I'm a tin member, and nobody cares

  • William Lau
    William Lau 4 месяца назад

    As another Diamond, I totally agree with you - some reps uses this trick to avoid getting a bad score when they sense the call is not going well... I fly a lot and usually call because something went wrong and it's Delta's issue or fault. (I rarely make mistakes and if I did, I would just take the loss). This happened to me a lot of times when the call is not going well. I never never make ridiculous request or demand - just common sense stuff that get me through the issue, but some reps are just not helpful and even at times nasty - even at at the Diamond Medallion line. Two ways to get around or handle these issues: 1) towards the end of the call, verbalize clearly you want to take the survey - this is recorded and will be helpful if Delta audit the call; and 2) immediately call back Diamond or another customer service line (if you were diverted on the call) and request supervisor and file complain about the previous agent diverted the call to prevent you from taking a survey... I had one of my similar situation escalated and was told diversion of call to prevent survey is a violation of their call center rules. If you follow step 1 and 2, it would almost guarantee they will track down the individual, along with the access log on your ticket - they do log a lot of details. In one instances, the escalation people told me they found and listened to the call and had electronic log showing the call was diverted by the agent, so they would take appropriate actions... Anyways, Delta is definitely the better airline in the US but you still could get a bad apple every once in a while and I still love Delta...

  • Craig Baily
    Craig Baily 4 месяца назад

    You're late, but Delta's lame.
    Kook.

  • Favorited
    Favorited 4 месяца назад

    Paris? I have been to that airport before! I noticed how similar it is!

  • Miran Anwar
    Miran Anwar 4 месяца назад

    delta sucks

  • DanielGamez123
    DanielGamez123 4 месяца назад

    I WAS IN THAT EXACT AIRPORT SAME SPOT BUT AT NIGHT

  • Maat Hathor
    Maat Hathor 5 месяцев назад

    no offense but I couldn't believe on the second day you still ran late. shame on you

  • Diehard19791
    Diehard19791 5 месяцев назад

    So its Delta's fault you were late? WTF.

  • David King
    David King 5 месяцев назад

    awesome. wish I could take my son.

  • Amy Mahoney
    Amy Mahoney 5 месяцев назад +3

    What reason did u have for not being able to check in on time at the airport.:/"/?? car trouble, medical emergency.. ect...?*?* I'm at a loss here..

  • YOLO
    YOLO 5 месяцев назад +1

    wow i love your calm voice

  • Lynnlo gaming
    Lynnlo gaming 5 месяцев назад

    When you got click baited on to a blog that ended up in your Up Next list.

  • Fantasy Sisters
    Fantasy Sisters 5 месяцев назад

    Yeah we heard that one pilot threatened to arrest someone over a bottle of water at delta

  • Rohit Chagam
    Rohit Chagam 5 месяцев назад

    There are rich people who do 1st class then there are average people who do economy and then there is me buisness class baby!!!

  • James Woodard
    James Woodard 5 месяцев назад

    It isn't Delta's policy. On an international flight, you are required to arrive a minimum of 1 hour ahead of departure for security and customs clearance. Even when the originating leg is domestic.
    Delta didn't fail. You did. Don't put your missed flight on the shoulders of the desk agent.

  • Mariana D.
    Mariana D. 5 месяцев назад

    Can't believe that being late once and missing your flight, you were late again and vlogging.... you don't realize that your luggage needs to go through x-ray, it needs to be loaded in the airplane along with all the other lugagge and, if there is a large x-ray line, you will delay your flight? Can you imagine if 250 passengers decided to show up 20 minutes ahead of boading just like you did? Sorry, but your behaviour is no better than Delta's in this case

  • Genius Pickle
    Genius Pickle 5 месяцев назад +3

    First off, you named your son "Lincoln"? LOL OK...
    Secondly, You are a diamond passenger and you don't know to show up to your flight at least one hour in advance? Everyone, especially YOU, should know better than to show up less than an hour before your flight. You gotta give yourself time to get through security, etc.
    Finally, why are you giving them a bad survey when you're the one who screwed up?

  • John Volpe
    John Volpe 5 месяцев назад

    You should take United next time

  • blake whitlow
    blake whitlow 5 месяцев назад

    wow in another video he says they are not rich then you see the inside of his house and he get a first class flight when hes only gonna be staying ONE DAY wth waste of money

  • Rick Dunaway
    Rick Dunaway 5 месяцев назад

    When you didn't show up within the allotted time, they gave your seat away...

  • Matthew Lavin
    Matthew Lavin 5 месяцев назад

    Wow the CS agent really shady sending you to baggage to avoid getting the survey... Still, I think you should have arrived earlier because the 60 minute window for international flights is pretty strict.

  • Ryan Sellers
    Ryan Sellers 5 месяцев назад

    When I fly. I just check-in online 24 hours before the flight.

  • roberto cruz
    roberto cruz 5 месяцев назад +3

    You failed to show up on time. Simple own it

  • Shivanshu Bansal
    Shivanshu Bansal 5 месяцев назад

    did u get the cash??

  • Twentyøne Panics!
    Twentyøne Panics! 5 месяцев назад

    I hate delta airlines

  • Sean Wilson
    Sean Wilson 5 месяцев назад

    Kids belong in economy wish I had the money for first class internarional

  • Neil Errington
    Neil Errington 5 месяцев назад

    how old are you. I think you are looking around 7 and 9😗😘😍😙😚

  • lgarcia00
    lgarcia00 5 месяцев назад +2

    then you should know to show up a one hour to check in

  • Markus Walter
    Markus Walter 5 месяцев назад

    Delta has no first class on international flights... good knowledge from a Diamond! And on international flights you have customs regulations.

  • uniquelygeek
    uniquelygeek 5 месяцев назад

    Anyone think Lincoln looks like Lincoln Loud?

  • crankylifter
    crankylifter 5 месяцев назад +1

    They look like Mormons.

    • haileyyy
      haileyyy 4 месяца назад

      they probably are

  • Michael Hampton
    Michael Hampton 5 месяцев назад +5

    The 60 minute requirement for checking in to international flights is mandated by US Department of Homeland Security. The airline has to submit APIS information, a complete passenger manifest, to US Customs and Border Protection for all flights entering and leaving the US. It's not allowed to add anyone to the manifest later than 60 minutes before departure, which is why you aren't allowed to check in.

    • Jeremy Palmer
      Jeremy Palmer 4 месяца назад

      except when I arrive at the gate 2 hours before the flight but the check in line is so long I dont get to the front till 50 min before my flight because they only have 1 person working. At that point it is ok right?

  • George French
    George French 5 месяцев назад +2

    just get their on time, youre told this loads! when you book flights, first class or not ! silly entitled bugger

  • Angelito Balboa
    Angelito Balboa 5 месяцев назад

    the flight was probably overbooked and they just made that excuse so that you can't board.. sad.. :(

  • Jiffy Gee
    Jiffy Gee 5 месяцев назад

    For international flights they suggest you get to the airport and check in more than 2-3 hours early. That's just so everything can be properly loaded and everything. Not their fault you didn't get there early enough.

  • MsMuslimahgirl
    MsMuslimahgirl 5 месяцев назад

    my goal is to live like a white family

  • Jeff Daugherty
    Jeff Daugherty 5 месяцев назад

    you should know better

  • RagnarGamez
    RagnarGamez 5 месяцев назад +2

    I mean, if u didn't check in...it's on u. Just saying.

  • wat
    wat 5 месяцев назад

    *wHaTs InSiDe DeLtA AiRlInEs*

  • steven smith
    steven smith 5 месяцев назад

    Moral of the story , don't commit to 1 company for anything . Biggest example is cars but those that do miss out when a rival company does some thing better same when flying . Look at the safty records and price and fly others to because none of these companies care about you expt how much money you will hand over

  • Bob B
    Bob B 5 месяцев назад

    I work in Delta Reservations Sales, actually on the Premium Sales line, which included the dedicated line for Diamond Medallions, and yes, this is not at all what Delta is about. I wish that that agent would get reprimanded for what they did. Just know that if you do not get a phone survey, that they should be sending you an online survey and those definitely get reviewed by supervisors/managers in that division. I am sorry that this was a bad experience, because as a Delta employee, I would never do that, and no one at Delta would approve of what occurred here.

  • Loopywalker
    Loopywalker 5 месяцев назад +2

    This is mostly your fault, since you failed to check in on time. There are rules set and regardless of your status, if you don't show up on time, then obviously you're going to pay.

  • Joshua Fleming
    Joshua Fleming 5 месяцев назад +2

    Just show up on time ..... Duh

  • MR CLASSY
    MR CLASSY 5 месяцев назад

    Is delta being run by American airlines?????

  • wizard josh306
    wizard josh306 5 месяцев назад

    wow business class?

  • Willem van Panhuys
    Willem van Panhuys 5 месяцев назад

    Salt Lake City Airport...?

  • Ben Gilman
    Ben Gilman 5 месяцев назад

    That kid must probably gets bullied a lot...

  • S  Movies
    S Movies 5 месяцев назад

    How hard is it to turn up early for a damn flight?

    • Fluffy Ponies
      Fluffy Ponies 5 месяцев назад

      About as hard as I get when I read your name.