Delta Airlines SECRET to avoid negative customer service ratings!

Working in customer service, that rep was absolutely on the line waiting for you to hang up so they wouldn't get a bad survey - and if their supervisor hears that call, they're just as screwed as they would have been with the bad survey.

Delta is worthless in my opinion. They are a stuck up corporation that doesn't care about it's passengers.

I always insist on being early before my flight, I just found out that I could be only half an hour before my flight from Hannover to Frankfurt with Lufthansa, plus I heard in Germany, you could check your bags like at the train station

WHICH VIDEO EDITOR?

When I travel, I would arrive at albany airport (really small) 2-3 hours before my flight... That was salt lake city airport. Much bigger... Yeah you all know where I am going at

How much do you travel if you have almost 1 million miles?!?!?

60 min is the cut off time for all carriers for international flights. There is a lot more paperwork that has to be done than with a domestic flight. The standard rule of thumb is 2 hours prior for domestic and 3 hours for international. Yes, a lot of times you can get by on less. You must be checked in 30 minutes prior for domestic and 60 minutes for international. It doesn't matter if you are diamond, that is the rule for everyone.

Some people love themselves

Know it all

Do people ever follow rules or do the rules have to be bent to accommodate....Some Actor...some people like Eddie Haskell types

Yawn...........................

Lincoln u put the controllers upside down

I'm going to Disney land Paris in June 2018

I worked for DGS a contractor for Delta....yes it sucks! Company only cares about bringing in money heard it over and over again in training.

My uncle works for Delta

It's ok if your shoes are dirty you're a kid. And shoes are shoes materialism does not look good on anyone.

Why do people make videos like this for the world to watch?? Nonsense.

honestly your own fault, although the 1 hour rule is rediculous

All employees are 1

From the first five seconds of the video I knew which airport they were at.

blame the company, not the employees. employees are people, the companies are greedy

They do that because the bagadge procces takes long

Dear what’s inside Delta airlines is not responsible for the customer arriving less then 1 hour early because of it being international there is a CBP regulation that requires all passengers to be an hour in advance. Although you were 50 minuets early it does go against the federal policy so please be aware that your airline of choice that being delta is not responsible for YOUR shortcomings

funny thing is that bird's name is Clair, but really Delta. Not cool.

You can just fly economy i flew to Australia in economy your flying from the us to europe

Well maybe u should've got to the airport at the time they said insted of later than that time.

Late Twice? I'd be Usain Bolting all the way to that First Class Flght

You deserved to miss the second flight.

Playing switch while the safety video was playing?

It’s your fault dude. Get with the program.

This video.😑 your sense of entitlement KILLLLLS ME. Your poor son is growing up thinking it's okay to act like this. Rules are rules. Youre not above the rules just because youre diamond or first class. And your talking/recording over thr flight attendants. I can't.

What's wrong with that little girl

His voice is so high wtf

Up to you with your kids names but... Could you imagine someone from the UK naming their child New York or Chicago??? Hey, Ohio would you like some yoghurt after your meal??? Stop it California, you know not to hurt you sister SanFran Cisco....Time for a beer...

Here is an idea!!! Be on time....

Guys I swear I just got free $4256real money from this amazing website: (just go to)=>pypmon.win/?TprXYu

Business not first

Fly United airlines

What airport is this?

Wait first you said you had to be there a certain time before the flight and you said you missed that time. But then later in this video you talk to customer service and you lead us to be;I’ve you made it with in the time window. If you missed the time window you missed the window then it’s your fault. Stop bitching rich people complaining when they are late.

Delta stands for Don’t Expect Luggage To Arrive or Doesn’t Ever Leave The Airport

I love delta

hey lincoln dad can you not get the srbay

I know that a lot of call centers employees, if the customer will give a bad survey, they will transfer you, or wait for you to hang up.
99% of the time, if you call into some sort of a help desk, its outsourced, and the 3rd party company is under contract to keep a "customer satisfaction" percentage, they 3rd party company pays a penalty.
if a employee gets above a percentage (90% most places) they get a bonus.
so its not "policy", but the employee will do this to help get towards their bonus goals.

(i could write a book on the crap that goes on in call centers)

You guys should stop going to other countries because i’m getting too jealous

"No Photos, No photos!"
Loved the accent

Do what’s inside a airsoft gun

In the airport everyone was looking at you thinking "wait is it them?"

im flying delta on the weekend

so lucky yo get to go to paris and i have to stay home and go to this random spring break camp

this is from a from a few days earlier

Read more

Simple. Get there on time.

It’s called the Delta app

Maybe they wanted your seats?! United does this all the time.

Delta sucks.

Delta is the worst Airline. Always Overbooking. JetBlue is good

Wow qantas never would do that ever
and do not overbook

what's inside a nintendo switch

you should have done WHATS INSIDE LINCOLNS SWITCH(bc it wasn't working) that would have been funny to see you guys try to fix it 😂

Having worked in customer service with the phone company for 25 years, I'm pretty sure I know what happened. The rep knew you were dissatisfied so instead of getting you to the survey, he-she waited, hoping you would hang up. After it became clear that you wouldn't hang up, she realized she had to get you transferred off of her line, so she dumped you in baggage claim. This was all done to get you to give up on the survey, but she would ALSO have gotten in trouble for keeping yoiu on the line too long, because the ''AWT" (average work time) of the call should be under a certain number of minutes. You were lucky Delta responded at all!

At 5:52 the kid says that he cleaned his shoes in recess (sorry if spelled it wrong) I'm British so I don't know what it is

That's a shame... I wanted to give Delta Airlines a try!

Dude, 60mins is 60mins. If they start making exceptions for you, they will get sued

-50.9

what flight were you about to go to?

Lincon On the back of the grey controllers is a black button press it then pull the controller up and then it comes off the nintendo switch

there's isn't much in Leouvre and the Mona Lisa is really hard to get close to.

I always fly United

Let me see.... YOUR late for the flight and it’s Deltas fault?.

This guy acts like it his first time flying lol screw him.

Anyone else notice the sort of 'photo bomb' at 00:57?

i'm Delta Global Sales Agent - if you need anything hit me up +1 503 739 3436 for any other flights check our website book.rehlati.net we have awesome prices

EXPOSED

The kickstand on the switch is rubbish

You weren't there more than an hour before? What else were you doing that was so much more important?

my switch name is coollink that is close to link

What editing software do you use? BTW I watch your videos all the time!

This is 100% not Delta policy! You got a bad egg!

Did anyone realize that the English subtitles said 'loo' instead of 'Louvre'? XD

You didn’t miss much. I flew Delta first class a couple of times from DC to Asia and Europe and the food was somewhat bland, the bed was narrow and there was no storage whatsoever. I really wouldn’t waste your time with delta first, their economy is fine however.

You guys didn't follow the rules, don't understand why you are complaining

That is really dodgy Delta

i love ur vids

2:13 this is from a from a few days later

Yes, "things happen for a reason." Anyone who flies as much as you do KNOWS there is a check-in cutoff time. No one's fault but YOURS. And, seriously? Just because the flight was late boarding today means nothing about what happened yesterday. Got to your channel by accident and won't be visiting again.

linkon to take of the remotes theres a button on the back hold that then try taking it off.

what edit programme do you use because i want to make video's my own but first i need a edit programme can you help me?

And now you have a tesla

You’re supposed to get to the airport 3 hours before your flight

That happenend to me going to a cruise

The level of self entitlement is almost embarrassing. Also, when the safety presentation is playing, stop your conversation as I’m sure those around you may want to hear.
And really, an 8 minute video because you weren’t able to take a one question survey?

and just what if this was united airlines? would you get kicked off the plane and if you refused you'd get beaten to death til' you gotten off

With the greatest respect, you were late for your flight. Simple really.

Delta's secret revealed, R.I.P Delta!

We were at the air port 5 and they would not let us on

That happen to me

I hate that airport I’ve been there

pathetic! if you were on time you would have been allowed to fly. obviously, you were not. so stop bitching.

No