Delta Airlines SECRET to avoid negative customer service ratings!

  • Опубликовано: 18 мар 2017
  • Pretty sure this Delta Service agent was being sneaky to avoid getting a low rating. Vote for Link:
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    We did make the mistake of not getting to the airport on time but don't think we should have been charged to go out the next day. Oh well.
    It was a great trip and the next 4 days are going to be awesome!
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    KAYSVILLE, UT 84037-9998
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    Toy houses by Joey Pecoraro
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Комментарии • 990

  • George Stratton
    George Stratton Год назад +905

    Working in customer service, that rep was absolutely on the line waiting for you to hang up so they wouldn't get a bad survey - and if their supervisor hears that call, they're just as screwed as they would have been with the bad survey.

    • SkippyDoesYT
      SkippyDoesYT 22 дня назад

      George Stratton ii

    • Carrie Cruz
      Carrie Cruz Месяц назад


    • The8-bit-owl
      The8-bit-owl 2 месяца назад

      George Stratton iii

    • C.J. McELEAVY
      C.J. McELEAVY 2 месяца назад

      Life is so random.
      Everything is for a reason.
      Stay positive.
      Fly happy.

      LAVASTYLETV 2 месяца назад


  • Nate Dog
    Nate Dog День назад

    Work on your timing 😂

  • Leland Worley
    Leland Worley 2 дня назад


  • Brady Cook
    Brady Cook 6 дней назад

    No photos!

  • Fun toys For kids
    Fun toys For kids 6 дней назад +1


  • Maxwell Gillespie
    Maxwell Gillespie 6 дней назад

    Ha I can go in a car to Paris because I live in the uk

  • Joshua Yang
    Joshua Yang 7 дней назад

    You obviously have to get there 1 hour before the flight, so ya...

  • Michael Novak
    Michael Novak 11 дней назад

    For international flight you have to be there one hour before the flight it’s not delta’s fault

  • EnergeticWaves
    EnergeticWaves 13 дней назад

    Louvre is only good if’s you are over 50

  • Mark Shamy
    Mark Shamy 13 дней назад

    I’m going to get flack for this, don’t care, need to say it. First, YOU EXPLICITLY FAILED TO COMPLY WITH MOST BASIC OF CONDITIONS THAT YOU AGREED TO WHEN YOU BOUGHT THE TICKET!!! Seriously, it’s your own fault you missed the flight, and you try to force your mistakes onto other people, shame on you! Second, dealing with Utahns, especially Mormon Utahns are some of the absolute WORST, ENTITLED pieces of hypocritical crap I’ve ever had to deal with.

  • QuarterBach
    QuarterBach 13 дней назад

    Umm that's already a given. Be there even 2 hours or more before your flight. And wow you're flying first class for only a 1 day trip? That would have been useless even if you didn't miss your flight

  • Stephen Porter
    Stephen Porter 14 дней назад

    It's your fault for getting to the airport after you were told to be there. The customer service rep was probably only just doing their job in the call that you didn't put into the video. Yes it's wrong for them to stay on the line, but i can imagine what it would be like to have to deal with people like you that don't understand when they are in the wrong. Your child appears to be spoilt rotten, maybe you should stop taking out of school all the time and giving him a false idea of what the world is like. Maybe then he will grow up to be a decent human being.

  • Gene The Bean
    Gene The Bean 15 дней назад

    My question is why didn't they just do online check-in, if he's such a regular? And plus, how is he going on an international flight with customs and BP and arriving less than an hour ahead of time? You'd need at least 2 hours in most busy airports

  • Roblox Fan 2018
    Roblox Fan 2018 15 дней назад

    Delta airlines....

    Read more

  • Justin Hart
    Justin Hart 15 дней назад

    Why were you upset with Delta? Is it their fault you arrived past the checkin time for an international flight? Who shows up late to the airport in a foreign country ? Were you just hanging out at your hotel doing nothing waiting to go to the airport?

  • Dennis Nguyen
    Dennis Nguyen 24 дня назад

    hey dan and lincoln that bad for your flight

  • sne 1235
    sne 1235 24 дня назад

    So they didnt take their daughter PARIS

  • Ana Marie Lim
    Ana Marie Lim 24 дня назад

    Lmao you look like Ryan Reynolds in side view

  • Michael Bijani
    Michael Bijani Месяц назад

    Hello 😘🇮🇹😘🇮🇹

  • Bram van Laere
    Bram van Laere Месяц назад +1

    since when can you arrive like an hour before the flight here in the netherlands the gate closes 40 min before the flight departes sooooo what??

  • Kaleb99j
    Kaleb99j Месяц назад

    Hello What's Inside

  • RedFacedGaming
    RedFacedGaming Месяц назад

    It wouldn't make sense for a company to avoid a survey because it helps them learn how they can improve and I don't know any company that is not interested in learning how to improve.

  • Adventureguy
    Adventureguy Месяц назад

    dont fly delta

  • Sean Brosnan
    Sean Brosnan Месяц назад

    You actually have to check in 2 HOURS before the flight because its international. I always do it 2 hours before to be safe.

  • Juan Mogoginta
    Juan Mogoginta Месяц назад

    Not to blame you or anything if you do not have bag checked in why don't you check in with your phone? You are late for check in that is your fault. sorry bro

  • Patrick Pick
    Patrick Pick Месяц назад

    DL Sucks especially when they DON'T cancel a flight just "delay" it for 24 hours. Looks good for Stats with the Government. When they don't cancel the flt they don't have to pay for accommodation.

  • Richard Ren
    Richard Ren Месяц назад

    try lufthansa

  • AGamer 400
    AGamer 400 Месяц назад +1

    She said no photos not videos

  • Matt Vlogs
    Matt Vlogs Месяц назад

    My dad works for delta

  • prskyguy
    prskyguy Месяц назад

    Who doesnt know to be at the airport at least 3 hours before an international flight?... Thats not on Delta dude, thats on you.

  • Deathwarrior 31
    Deathwarrior 31 Месяц назад

    Travelling... Ahhh... The best this in the world. NIEN

  • Ulysses Ingene
    Ulysses Ingene Месяц назад

    Delta Airines SECRET to avoid negaive Customer serice Ratings!

  • Sonadowfan/ shadowfangirl15
    Sonadowfan/ shadowfangirl15 Месяц назад

    ....Thats so weird because last year me and my brother lost our flight because a freaking women had her luggage over the limit and I'm still mad about that so I badly want to punch her and they didn't cancel our flight instead they just told us to take the one that will be leaving at 1 in the afternoon and we usually leave to go to Mexico in the morning so that we can visit our family members

  • Alex Woods
    Alex Woods Месяц назад

    come on guys nikey? You don't ride a bikey do you?
    good vid tho :)

  • FaZe epic
    FaZe epic Месяц назад

    Legit who’s falling for this scam

    I use boats

  • FaZe epic
    FaZe epic Месяц назад

    I’m nothing because I’ve never been on a plane

  • William Wortley
    William Wortley Месяц назад +1


  • Nicolas Balint
    Nicolas Balint Месяц назад

    Did you had been in a Park in Paris, Linkin?! 😆

  • Jonathan Tesch
    Jonathan Tesch 2 месяца назад

    Delta is worthless in my opinion. They are a stuck up corporation that doesn't care about it's passengers.

  • ro ben
    ro ben 2 месяца назад

    I always insist on being early before my flight, I just found out that I could be only half an hour before my flight from Hannover to Frankfurt with Lufthansa, plus I heard in Germany, you could check your bags like at the train station

  • Bhuvans DIY
    Bhuvans DIY 2 месяца назад


  • Albany Aviation
    Albany Aviation 2 месяца назад

    When I travel, I would arrive at albany airport (really small) 2-3 hours before my flight... That was salt lake city airport. Much bigger... Yeah you all know where I am going at

  • SamuelP59
    SamuelP59 2 месяца назад

    How much do you travel if you have almost 1 million miles?!?!?

  • Jeff Banks
    Jeff Banks 2 месяца назад

    60 min is the cut off time for all carriers for international flights. There is a lot more paperwork that has to be done than with a domestic flight. The standard rule of thumb is 2 hours prior for domestic and 3 hours for international. Yes, a lot of times you can get by on less. You must be checked in 30 minutes prior for domestic and 60 minutes for international. It doesn't matter if you are diamond, that is the rule for everyone.

  • gacj2010
    gacj2010 2 месяца назад

    Some people love themselves

  • gacj2010
    gacj2010 2 месяца назад

    Know it all

  • gacj2010
    gacj2010 2 месяца назад

    Do people ever follow rules or do the rules have to be bent to accommodate....Some Actor...some people like Eddie Haskell types

  • Ben Schaeffer
    Ben Schaeffer 2 месяца назад


  • Wrench Gaming
    Wrench Gaming 2 месяца назад +1

    Lincoln u put the controllers upside down

  • Husky lover
    Husky lover 2 месяца назад

    I'm going to Disney land Paris in June 2018

  • Dale Willette
    Dale Willette 2 месяца назад

    I worked for DGS a contractor for Delta....yes it sucks! Company only cares about bringing in money heard it over and over again in training.

  • Titanium Dudes
    Titanium Dudes 2 месяца назад

    My uncle works for Delta

  • lds blue
    lds blue 2 месяца назад +1

    It's ok if your shoes are dirty you're a kid. And shoes are shoes materialism does not look good on anyone.

  • djpaulhannon
    djpaulhannon 2 месяца назад

    Why do people make videos like this for the world to watch?? Nonsense.

  • Señor Bender
    Señor Bender 2 месяца назад

    honestly your own fault, although the 1 hour rule is rediculous

  • Cherry Adais
    Cherry Adais 2 месяца назад

    All employees are 1

  • Moerukaze
    Moerukaze 2 месяца назад

    From the first five seconds of the video I knew which airport they were at.

  • Megamigit23
    Megamigit23 2 месяца назад

    blame the company, not the employees. employees are people, the companies are greedy

    TECH NERD 2 месяца назад

    They do that because the bagadge procces takes long

  • Cooking with Andrew
    Cooking with Andrew 2 месяца назад

    Dear what’s inside Delta airlines is not responsible for the customer arriving less then 1 hour early because of it being international there is a CBP regulation that requires all passengers to be an hour in advance. Although you were 50 minuets early it does go against the federal policy so please be aware that your airline of choice that being delta is not responsible for YOUR shortcomings

  • Riley McGarry
    Riley McGarry 2 месяца назад

    funny thing is that bird's name is Clair, but really Delta. Not cool.

  • Space_godzilla2000
    Space_godzilla2000 2 месяца назад

    You can just fly economy i flew to Australia in economy your flying from the us to europe

  • Finlay Morrison
    Finlay Morrison 2 месяца назад

    Well maybe u should've got to the airport at the time they said insted of later than that time.

  • Flawless Gaming
    Flawless Gaming 2 месяца назад

    Late Twice? I'd be Usain Bolting all the way to that First Class Flght

  • Michael A
    Michael A 2 месяца назад

    You deserved to miss the second flight.

  • SkooterdogXX
    SkooterdogXX 2 месяца назад

    Playing switch while the safety video was playing?

  • michiganmom857
    michiganmom857 2 месяца назад

    It’s your fault dude. Get with the program.

  • screwtwilight
    screwtwilight 2 месяца назад

    This video.😑 your sense of entitlement KILLLLLS ME. Your poor son is growing up thinking it's okay to act like this. Rules are rules. Youre not above the rules just because youre diamond or first class. And your talking/recording over thr flight attendants. I can't.

  • Hawk
    Hawk 2 месяца назад

    What's wrong with that little girl

  • Hawk
    Hawk 2 месяца назад

    His voice is so high wtf

  • Robert Rob Robertson
    Robert Rob Robertson 2 месяца назад +1

    Up to you with your kids names but... Could you imagine someone from the UK naming their child New York or Chicago??? Hey, Ohio would you like some yoghurt after your meal??? Stop it California, you know not to hurt you sister SanFran Cisco....Time for a beer...

    • Lensflare Deviant
      Lensflare Deviant 2 месяца назад

      What are you talking about? His kid is named Lincoln..

  • Robert Rob Robertson
    Robert Rob Robertson 2 месяца назад +1

    Here is an idea!!! Be on time....

  • Penguino Master
    Penguino Master 2 месяца назад

    Guys I swear I just got free $4256real money from this amazing website: (just go to)=>

  • chowner
    chowner 2 месяца назад

    Business not first

  • Conor M
    Conor M 2 месяца назад

    Fly United airlines

  • Eric Wright
    Eric Wright 2 месяца назад

    What airport is this?

  • David Christensen
    David Christensen 2 месяца назад

    Wait first you said you had to be there a certain time before the flight and you said you missed that time. But then later in this video you talk to customer service and you lead us to be;I’ve you made it with in the time window. If you missed the time window you missed the window then it’s your fault. Stop bitching rich people complaining when they are late.

  • Rangos garage
    Rangos garage 2 месяца назад

    Delta stands for Don’t Expect Luggage To Arrive or Doesn’t Ever Leave The Airport

  • I have no name No
    I have no name No 2 месяца назад

    I love delta

  • Dennis Nguyen
    Dennis Nguyen 2 месяца назад

    hey lincoln dad can you not get the srbay

  • cyberpunk64bit
    cyberpunk64bit 2 месяца назад

    I know that a lot of call centers employees, if the customer will give a bad survey, they will transfer you, or wait for you to hang up.
    99% of the time, if you call into some sort of a help desk, its outsourced, and the 3rd party company is under contract to keep a "customer satisfaction" percentage, they 3rd party company pays a penalty.
    if a employee gets above a percentage (90% most places) they get a bonus.
    so its not "policy", but the employee will do this to help get towards their bonus goals.

    (i could write a book on the crap that goes on in call centers)

  • Dude Nightmare
    Dude Nightmare 2 месяца назад

    You guys should stop going to other countries because i’m getting too jealous

  • SideStream Studios
    SideStream Studios 3 месяца назад

    "No Photos, No photos!"
    Loved the accent

  • Georgik Sem
    Georgik Sem 3 месяца назад

    Do what’s inside a airsoft gun

  • Torkel Gamer
    Torkel Gamer 3 месяца назад

    In the airport everyone was looking at you thinking "wait is it them?"

  • Riley MR. cash
    Riley MR. cash 3 месяца назад

    im flying delta on the weekend

  • Rithvik Gujjula
    Rithvik Gujjula 3 месяца назад

    so lucky yo get to go to paris and i have to stay home and go to this random spring break camp

  • Sam
    Sam 3 месяца назад

    this is from a from a few days earlier

    • Sam
      Sam 3 месяца назад


    TECHXPERT OFFICIAL 3 месяца назад

    Read more

  • lakeseminole
    lakeseminole 3 месяца назад

    Simple. Get there on time.

  • ALX Gaming
    ALX Gaming 3 месяца назад

    It’s called the Delta app

  • Bruno Grusli
    Bruno Grusli 3 месяца назад

    Maybe they wanted your seats?! United does this all the time.

  • I M A QYN
    I M A QYN 3 месяца назад

    Delta sucks.

  • Jaf27 Seattle Seahawks
    Jaf27 Seattle Seahawks 3 месяца назад

    Delta is the worst Airline. Always Overbooking. JetBlue is good

  • That young pilot 787
    That young pilot 787 3 месяца назад

    Wow qantas never would do that ever
    and do not overbook

  • Danzilla 3151
    Danzilla 3151 3 месяца назад

    you should have done WHATS INSIDE LINCOLNS SWITCH(bc it wasn't working) that would have been funny to see you guys try to fix it 😂

  • Robert Knight
    Robert Knight 3 месяца назад

    Having worked in customer service with the phone company for 25 years, I'm pretty sure I know what happened. The rep knew you were dissatisfied so instead of getting you to the survey, he-she waited, hoping you would hang up. After it became clear that you wouldn't hang up, she realized she had to get you transferred off of her line, so she dumped you in baggage claim. This was all done to get you to give up on the survey, but she would ALSO have gotten in trouble for keeping yoiu on the line too long, because the ''AWT" (average work time) of the call should be under a certain number of minutes. You were lucky Delta responded at all!

  • THE XBLP joe
    THE XBLP joe 3 месяца назад

    At 5:52 the kid says that he cleaned his shoes in recess (sorry if spelled it wrong) I'm British so I don't know what it is

  • Virginia Lover Productions
    Virginia Lover Productions 3 месяца назад

    That's a shame... I wanted to give Delta Airlines a try!

  • mxachary
    mxachary 3 месяца назад

    Dude, 60mins is 60mins. If they start making exceptions for you, they will get sued