Delta Airlines SECRET to avoid negative customer service ratings!

Working in customer service, that rep was absolutely on the line waiting for you to hang up so they wouldn't get a bad survey - and if their supervisor hears that call, they're just as screwed as they would have been with the bad survey.

Work on your timing 😂

B

No photos!

Yum

Ha I can go in a car to Paris because I live in the uk

You obviously have to get there 1 hour before the flight, so ya...

For international flight you have to be there one hour before the flight it’s not delta’s fault

Louvre is only good if’s you are over 50

I’m going to get flack for this, don’t care, need to say it. First, YOU EXPLICITLY FAILED TO COMPLY WITH MOST BASIC OF CONDITIONS THAT YOU AGREED TO WHEN YOU BOUGHT THE TICKET!!! Seriously, it’s your own fault you missed the flight, and you try to force your mistakes onto other people, shame on you! Second, dealing with Utahns, especially Mormon Utahns are some of the absolute WORST, ENTITLED pieces of hypocritical crap I’ve ever had to deal with.

Umm that's already a given. Be there even 2 hours or more before your flight. And wow you're flying first class for only a 1 day trip? That would have been useless even if you didn't miss your flight

It's your fault for getting to the airport after you were told to be there. The customer service rep was probably only just doing their job in the call that you didn't put into the video. Yes it's wrong for them to stay on the line, but i can imagine what it would be like to have to deal with people like you that don't understand when they are in the wrong. Your child appears to be spoilt rotten, maybe you should stop taking out of school all the time and giving him a false idea of what the world is like. Maybe then he will grow up to be a decent human being.

My question is why didn't they just do online check-in, if he's such a regular? And plus, how is he going on an international flight with customs and BP and arriving less than an hour ahead of time? You'd need at least 2 hours in most busy airports

Delta airlines....

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Why were you upset with Delta? Is it their fault you arrived past the checkin time for an international flight? Who shows up late to the airport in a foreign country ? Were you just hanging out at your hotel doing nothing waiting to go to the airport?

hey dan and lincoln that bad for your flight

So they didnt take their daughter PARIS

Lmao you look like Ryan Reynolds in side view

Hello 😘🇮🇹😘🇮🇹

since when can you arrive like an hour before the flight here in the netherlands the gate closes 40 min before the flight departes sooooo what??

Hello What's Inside

It wouldn't make sense for a company to avoid a survey because it helps them learn how they can improve and I don't know any company that is not interested in learning how to improve.

dont fly delta

You actually have to check in 2 HOURS before the flight because its international. I always do it 2 hours before to be safe.

Not to blame you or anything if you do not have bag checked in why don't you check in with your phone? You are late for check in that is your fault. sorry bro

DL Sucks especially when they DON'T cancel a flight just "delay" it for 24 hours. Looks good for Stats with the Government. When they don't cancel the flt they don't have to pay for accommodation.

try lufthansa

She said no photos not videos

My dad works for delta

Who doesnt know to be at the airport at least 3 hours before an international flight?... Thats not on Delta dude, thats on you.

Travelling... Ahhh... The best this in the world. NIEN

Delta Airines SECRET to avoid negaive Customer serice Ratings!

....Thats so weird because last year me and my brother lost our flight because a freaking women had her luggage over the limit and I'm still mad about that so I badly want to punch her and they didn't cancel our flight instead they just told us to take the one that will be leaving at 1 in the afternoon and we usually leave to go to Mexico in the morning so that we can visit our family members

come on guys nikey? You don't ride a bikey do you?
good vid tho :)

Legit who’s falling for this scam


I use boats

I’m nothing because I’ve never been on a plane

#exposed

Did you had been in a Park in Paris, Linkin?! 😆

Delta is worthless in my opinion. They are a stuck up corporation that doesn't care about it's passengers.

I always insist on being early before my flight, I just found out that I could be only half an hour before my flight from Hannover to Frankfurt with Lufthansa, plus I heard in Germany, you could check your bags like at the train station

WHICH VIDEO EDITOR?

When I travel, I would arrive at albany airport (really small) 2-3 hours before my flight... That was salt lake city airport. Much bigger... Yeah you all know where I am going at

How much do you travel if you have almost 1 million miles?!?!?

60 min is the cut off time for all carriers for international flights. There is a lot more paperwork that has to be done than with a domestic flight. The standard rule of thumb is 2 hours prior for domestic and 3 hours for international. Yes, a lot of times you can get by on less. You must be checked in 30 minutes prior for domestic and 60 minutes for international. It doesn't matter if you are diamond, that is the rule for everyone.

Some people love themselves

Know it all

Do people ever follow rules or do the rules have to be bent to accommodate....Some Actor...some people like Eddie Haskell types

Yawn...........................

Lincoln u put the controllers upside down

I'm going to Disney land Paris in June 2018

I worked for DGS a contractor for Delta....yes it sucks! Company only cares about bringing in money heard it over and over again in training.

My uncle works for Delta

It's ok if your shoes are dirty you're a kid. And shoes are shoes materialism does not look good on anyone.

Why do people make videos like this for the world to watch?? Nonsense.

honestly your own fault, although the 1 hour rule is rediculous

All employees are 1

From the first five seconds of the video I knew which airport they were at.

blame the company, not the employees. employees are people, the companies are greedy

They do that because the bagadge procces takes long

Dear what’s inside Delta airlines is not responsible for the customer arriving less then 1 hour early because of it being international there is a CBP regulation that requires all passengers to be an hour in advance. Although you were 50 minuets early it does go against the federal policy so please be aware that your airline of choice that being delta is not responsible for YOUR shortcomings

funny thing is that bird's name is Clair, but really Delta. Not cool.

You can just fly economy i flew to Australia in economy your flying from the us to europe

Well maybe u should've got to the airport at the time they said insted of later than that time.

Late Twice? I'd be Usain Bolting all the way to that First Class Flght

You deserved to miss the second flight.

Playing switch while the safety video was playing?

It’s your fault dude. Get with the program.

This video.😑 your sense of entitlement KILLLLLS ME. Your poor son is growing up thinking it's okay to act like this. Rules are rules. Youre not above the rules just because youre diamond or first class. And your talking/recording over thr flight attendants. I can't.

What's wrong with that little girl

His voice is so high wtf

Up to you with your kids names but... Could you imagine someone from the UK naming their child New York or Chicago??? Hey, Ohio would you like some yoghurt after your meal??? Stop it California, you know not to hurt you sister SanFran Cisco....Time for a beer...

Here is an idea!!! Be on time....

Guys I swear I just got free $4256real money from this amazing website: (just go to)=>pypmon.win/?TprXYu

Business not first

Fly United airlines

What airport is this?

Wait first you said you had to be there a certain time before the flight and you said you missed that time. But then later in this video you talk to customer service and you lead us to be;I’ve you made it with in the time window. If you missed the time window you missed the window then it’s your fault. Stop bitching rich people complaining when they are late.

Delta stands for Don’t Expect Luggage To Arrive or Doesn’t Ever Leave The Airport

I love delta

hey lincoln dad can you not get the srbay

I know that a lot of call centers employees, if the customer will give a bad survey, they will transfer you, or wait for you to hang up.
99% of the time, if you call into some sort of a help desk, its outsourced, and the 3rd party company is under contract to keep a "customer satisfaction" percentage, they 3rd party company pays a penalty.
if a employee gets above a percentage (90% most places) they get a bonus.
so its not "policy", but the employee will do this to help get towards their bonus goals.

(i could write a book on the crap that goes on in call centers)

You guys should stop going to other countries because i’m getting too jealous

"No Photos, No photos!"
Loved the accent

Do what’s inside a airsoft gun

In the airport everyone was looking at you thinking "wait is it them?"

im flying delta on the weekend

so lucky yo get to go to paris and i have to stay home and go to this random spring break camp

this is from a from a few days earlier

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Simple. Get there on time.

It’s called the Delta app

Maybe they wanted your seats?! United does this all the time.

Delta sucks.

Delta is the worst Airline. Always Overbooking. JetBlue is good

Wow qantas never would do that ever
and do not overbook

you should have done WHATS INSIDE LINCOLNS SWITCH(bc it wasn't working) that would have been funny to see you guys try to fix it 😂

Having worked in customer service with the phone company for 25 years, I'm pretty sure I know what happened. The rep knew you were dissatisfied so instead of getting you to the survey, he-she waited, hoping you would hang up. After it became clear that you wouldn't hang up, she realized she had to get you transferred off of her line, so she dumped you in baggage claim. This was all done to get you to give up on the survey, but she would ALSO have gotten in trouble for keeping yoiu on the line too long, because the ''AWT" (average work time) of the call should be under a certain number of minutes. You were lucky Delta responded at all!

At 5:52 the kid says that he cleaned his shoes in recess (sorry if spelled it wrong) I'm British so I don't know what it is

That's a shame... I wanted to give Delta Airlines a try!

Dude, 60mins is 60mins. If they start making exceptions for you, they will get sued